Privacy Policy

Effective Date: 01/01/2026

Welcome to lucadofficial.com (“we”, “us”, “our”).

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our coaching services.

1. Information We Collect

We may collect personal information you provide directly when you:

  • Complete coaching forms, consultations, or registration forms.
  • Sign up for newsletters, services or programmes.
  • Make purchases or enquiries.

This may include:

  • Name.
  • Email address.
  • Phone number.
  • Payment information (processed by third‑party payment providers).
  • Other information relevant to your coaching profile or goals.

We may also automatically collect certain technical information such as IP addresses, browser type, device information, and usage data through cookies and similar technologies. 

2. How We Use Your Information

We use your information to:

  • Provide and personalise coaching programmes, recommendations and support.
  • Process payments and manage your account.
  • Communicate with you about your account, services, updates and promotions.
  • Improve our website and services.

We will only use your information for the purposes you consented to, or as permitted by law. 

3. Cookies and Tracking

We use cookies and tracking technologies to collect data about your browsing behaviour to improve user experience. You can manage cookie preferences in your browser settings.

4. Sharing Your Information

We may share your personal information:

  • With service providers (e.g., payment processors, email platforms, analytics tools).
  • When required by law or to protect our rights.
  • With your consent.

We do not sell your personal information to third parties.

5. Data Security

We implement reasonable technical and organisational measures to protect your personal information. However, no data transmission over the Internet can be guaranteed completely secure.

6. International Transfers

If you access our services from outside Australia, your information may be transferred to, stored, or processed in other countries. We ensure appropriate safeguards are in place.

7. Your Rights

Depending on your location, you may have rights to:

  • Access and update your personal information.
  • Request deletion of your personal information.
  • Withdraw consent to certain processing.

To exercise any rights or update your preferences, contact us at the details below.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will be posted on this page with an updated effective date. 

9. Contact Us

If you have any questions about this Privacy Policy or your personal information, you can contact us at:

Email: bookings@luca-d.com